#1 Source For Low Voltage Wire & Cable

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Shipping Support Information

Same Day Shipping Details

Primus Cable offers same day shipping on most online orders placed by 1:00pm Pacific Time meaning that your order will ship within a 24-hour period from the time it was received, excluding weekends and holidays.

Please call for availability before placing your order. Shipping charges may apply to items not stocked in our Southern California warehouse. Primus Cable does not guarantee delivery time.

USPS First Class Mail and USPS Priority Mail do not provide detailed tracking or delivery time guaranty. Under certain circumstances, Primus Cable may at no extra charge upgrade order from Priority Mail to UPS Ground shipping to enable live tracking and insures the package in the event of loss or damage.

Same Day Shipping Guarantee:

Orders cannot be changed after 15 minutes.

Orders placed before 1PM Pacific Time ship same day (within 24 hours). Some items do not ship from our Southern California warehouse, so please consider this when estimating shipping times. These products are not covered under our Same Day Shipping Guarantee.

If you have questions about items that do not list a specific shipping location or require an item to ship directly from our Southern California location, please contact Customer Service before placing your order.

Items with Free Shipping:

Applies to the lower 48 US States only. International orders and shipments to AK, HI and PR will incur shipping charges.

International shipments:

May incur a customs charge. Primus Cable does not control the charge and is not responsible for any fees you may encounter. Please visit UPS for more information.

Local Pickup:

Many items we sell are available for local pickup at our Wildomar, California warehouse. Please call prior to placing your order to verify we do have those items in stock. Once placed, these orders can be picked up at our front desk.



Shipping Methods

Primus Cable ships using the following methods:

Small Package delivered by USPS Takes 3-4 business days plus 1 day processing time.
USPS Priority Takes 2-3 business days plus 1 day processing time.
Small Package delivered by Canada Post Takes 7-14 business days plus 1 day processing time. Deliveries to Canada may take longer due to holds imposed by customs.
USPS Priority International Takes 6-10 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
UPS Worldwide Expedited Takes 3-5 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
UPS Worldwide Express Saver Takes 1-3 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
UPS Ground Takes 3-5 business days depending on location plus 1 day processing time. For example, it takes 1-2 business days for CA and 4-5 business days for NY. (Monday-Friday)
UPS 3 Day Select Takes 3 business days plus 1 day processing time. (Monday-Friday)
UPS 2nd Day Air Takes 2 business days plus 1 day processing time. (Monday-Friday)
UPS Next Day Air Takes 1 business day plus 1 day processing time. Monday-Friday Only.
APO/FPO Takes 2-4 weeks plus 1 day processing time.

UPS Shipping Outbound Map

When ordering product from our company, as a service we've provided a UPS by state transit time map below for reference below. We are not UPS so therefore we can not guarantee the transit time. The map below is only an estimate transit time.

Thank you for your understanding and shopping at PrimusCable.com.

UPS Outbound Shipping

For larger orders shipping with one of our LTL carriers - transit times may vary.
Please contact your sales representative to get an estimated transit time for your order.



FedEx Shipping Outbound Map

fedex ship chart fedex day

This map illustrates service schedules in business days as of October, 2014 for FedEx Ground shipments.

(Updated 2014)