Shipping Support Information
Same Day Shipping Details
Primus Cable offers same day shipping on most online orders placed by 1:00pm Pacific Time meaning that your
order will ship within a 24-hour period from the time it was received, excluding weekends and holidays.
Please call for availability before placing your order. Shipping charges may apply to items not stocked
in our Southern California warehouse. Primus Cable does not guarantee delivery time.
USPS First Class Mail and USPS Priority Mail do not provide detailed tracking or delivery time guaranty. Under
certain circumstances, Primus Cable may at no extra charge upgrade order from Priority Mail to UPS Ground shipping
to enable live tracking and insures the package in the event of loss or damage.
Same Day Shipping Guarantee:
Orders cannot be changed after 15 minutes.
Orders placed before 1PM Pacific Time ship same day (within 24 hours). Some items do not ship from our
Southern California warehouse, so please consider this when estimating shipping times. These products
are not covered under our Same Day Shipping Guarantee.
If you have questions about items that do not list a specific shipping location or require an item to ship directly
from our Southern California location, please contact Customer Service before placing your order.
Items with Free Shipping:
Applies to the lower 48 US States only. International orders and shipments to AK, HI and PR will incur shipping
May incur a customs charge. Primus Cable does not control the charge and is not responsible for any fees you
may encounter. Please visit UPS for more information.
Many items we sell are available for local pickup at our Wildomar, California warehouse. Please call prior to
placing your order to verify we do have those items in stock. Once placed, these orders can be picked up at our
Primus Cable ships using the following methods:
|Small Package delivered by USPS
||Takes 3-4 business days plus 1 day processing time.
||Takes 2-3 business days plus 1 day processing time.
|Small Package delivered by Canada Post
||Takes 7-14 business days plus 1 day processing time. Deliveries to Canada may take longer due to holds imposed by customs.
|USPS Priority International
||Takes 6-10 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
|UPS Worldwide Expedited
||Takes 3-5 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
|UPS Worldwide Express Saver
||Takes 1-3 business days plus 1 day processing time. Additional delays may occur if holds are imposed by customs.
||Takes 3-5 business days depending on location plus 1 day processing time. For example, it takes 1-2 business days for CA and 4-5 business days for NY. (Monday-Friday)
|UPS 3 Day Select
||Takes 3 business days plus 1 day processing time. (Monday-Friday)
|UPS 2nd Day Air
||Takes 2 business days plus 1 day processing time. (Monday-Friday)
|UPS Next Day Air
||Takes 1 business day plus 1 day processing time. Monday-Friday Only.
||Takes 2-4 weeks plus 1 day processing time.
UPS Shipping Outbound Map
When ordering product from our company, as a service we've provided a UPS by state transit time map below for reference below. We are not UPS so therefore we can not guarantee the transit time. The map below is only an estimate transit time.
Thank you for your understanding and shopping at PrimusCable.com.
For larger orders shipping with one of our LTL carriers - transit times may vary.
Please contact your sales representative to get an estimated transit time for your order.
FedEx Shipping Outbound Map
This map illustrates service schedules in business days as of October, 2014 for FedEx Ground shipments.