CRN SOLUTIONS, INC DBA PRIMUS CABLE DOES NOT ACCEPT RETURNS OR EXCHANGES ON ANY CUSTOM ORDERED PRODUCTS. THIS INCLUDES, BUT IS NOT TO LIMITED TO CABLE ASSEMBLIES, CUSTOM CUT LENGTHS, COLOR MATCHING, FIBER PRODUCTS, PE89, AND/OR CUSTOM FABRICATION.
To qualify for the 30-year warranty coverage, you must submit this 30-year warranty application with proof of liability insurance, current business license, contractor's license, and job site information and be issued a certificate of acceptance.
To see the full extent of Primus Cable's 30 Year Warranty and the complete list of products covered please click Here. This form is not to be used to process a return. Please use the RMA form to process a product return.